PRIVACY POLICY

 

Privacy Policy Effective Date: July 1, 2015

This Privacy Policy discloses the privacy practices for this website and various related services (together referred to as the "Website"). Entelliment LLC, the provider of the Website (referred to as "Entelliment LLC", "us" or "we"), is committed to protecting your privacy online. Please read the information below to learn the following regarding your use of this Website.
 

This Privacy Policy applies to all of the services and websites offered by Entelliment LLC, its subsidiaries, and affiliated companies. Entelliment LLC offers many different websites for many different business purposes. You may be reaching this website through the URL first mentioned above or through one of our co-branded or white-page initiatives with one of our many partners. As this Privacy Policy applies to all of our websites, including our co-branded or white-page initiatives, they are collectively referred to as "Website" throughout this policy unless the context should require otherwise. You acknowledge that this Privacy Policy is part of Entelliment LLC Terms of Use, and by accessing or using our Website, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this Website. If any of the terms of this Privacy Policy directly conflict with the Terms of Use, the terms of this Privacy Policy will apply.

If after you opt-in, you have any questions or you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at cs@entelliment.com or mailing us at: Entelliment LLC, 201 South Biscayne Blvd, Suite #2800, Miami, Florida, 33131, United States.

 

The Types of Information We Collect.

Entelliment LLC collects two types of information about our users in order to make your shopping experience and the products you purchase better. We collect Personally Identifiable Information and Non Personally Identifiable Information. 

a. Personally Identifiable Information.

This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Website, such as registering an account with the Website, ordering a product or service, returning an order, inquiring about our products or services, contacting customer service, signing up for email updates or other promotional materials, submitting content and/or posting content in any public areas of the Website, entering a contest or sweepstakes, participating in a marketing survey, promotion or event, or sending us feedback, we may ask you to provide certain information about yourself by filling out and submitting an online form.
 

It is completely optional for you to elect to engage in these activities; however, through your participation, and in order to provide you with our full range of services, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), E-mail address, telephone and facsimile numbers, transaction information, credit card or debit card, and other personal identifying information. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

b. Non Personally Identifiable Information.

This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Website in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the website's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web, which use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet. In addition to URLs and IP addresses, we may collect information about your browser or computer environment, including whether or not you are accessing our Website from a mobile platform, laptop or desktop personal computer.

2. How We Collect and Use Your Information

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you (a) register for our services and register your E-mail address with us; (b) enter sweepstakes or contests sponsored by us or one of our partners; (c) sign up for special offers from selected third parties; (d) send E-mail messages, submit forms, or transmit other information by telephone or letter; or (e) submit your credit card or other payment information when ordering and purchasing products and services on our Website. We may also collect information from you at other points on our Website that state that such information is being collected.
 

In addition, we may also collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our Website and to gather demographic information. Our third party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at our Website.
 

We will primarily use your Personally Identifiable Information to provide our services to you. We will also use Personally Identifiable Information to enhance the operation of our Website, fill orders, improve our marketing and promotional efforts, statistically analyze Website use, improve our product and service offerings, to detect and prevent fraudulent transactions, and customize our Websites' content, layout, and services. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems, and enforce our agreements with you, including but not limited to our Terms of Use, Terms & Conditions, and this Privacy Policy.

3. Releasing Your Information

We do not sell, trade, or rent your Personally Identifiable Information to others; except that we do provide some of our services through contractual arrangements with affiliates, services providers, vendors, and other third parties (collectively "Service Partners"), and release certain Personally Identifiable Information to these Service Providers. We and our Service Partners use your Personally Identifiable Information to operate our respective websites or to deliver our services. For example, we must release your credit card information to the card issuing bank and certain fraud prevention companies to analyze risk and confirm payment for products and services purchased by you on this Website; or release your address information to the delivery service to deliver products that you ordered; and provide order information to third-party vendors.
 

We will encourage our Service Partners to adopt and post privacy policies consistent with this Privacy Policy; however, the use Information by our Service Partners of your Personally Identifiable is governed by the privacy policies of those Service Partners, and is not subject to our control, except that we limit the amount and nature of Personally Identifiable Information that we provide to these Service Partners and only release such information that is absolutely necessary s the Service Provider, as further set forth in the examples above.
 

Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

We may also provide Non Personally Identifiable Information about our customers' sales, traffic patterns, demographics, and related Website information to third-party advertisers, but these statistics are anonymized and do not include any Personally Identifiable Information.

4. Sharing Your Information

In the normal course of business Entelliment LLC may share Personally Identifiable Information with third parties. We do this in the following, limited circumstances:

Personally Identifiable Information is provided to our subsidiaries, affiliated companies or other third parties for the purpose of processing the information on our behalf. We require that these parties agree to process this information based on our instructions and requirements consistent with this Privacy Policy.
 

If you are accessing this Website through a co-branded version of this Website established for a third-party person or entity, we may share your name, physical address and email address with such third-party. We do not provide credit card or other financial information to these third-parties.
 

We may disclose and/or share Personally Identifiable Information as reasonably necessary to: (a) satisfy applicable law, regulation, legal process or enforceable governmental request, as set further set forth above, (b) enforce applicable terms of service, including investigation of potential violations thereof, (c) detect, prevent or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Entelliment LLC, its Affiliates, its Service Partners, their customers, or the public, as required or permitted by law.
 

We may disclose a customer's name, phone number, postal address and/or ordering information to carefully selected third parties for purposes of processing orders and providing the best level of customer service, so that they may notify individuals of offers or services of ours that may be of interest to you. Such information may only be used by these selected third-parties on our behalf, and we do not provide credit card or other financial information for these marketing purposes.
 

We may share with third parties certain pieces of aggregated, Non–Personally Identifiable Information, such as how many customers viewed a particular product or web page. Such information would not identify you individually.
 

We may disclose and/or transfer Personally Identifiable Information to a third party in connection with a merger, acquisition, or sale (including any transfers made as part of insolvency or bankruptcy proceedings) involving Entelliment LLC or its affiliated companies, or as part of a corporate reorganization, stock or asset sale, or other change in corporate control.

5. Correcting and Updating Your Information

You may change any of your Personally Identifiable Information in your account online at any time by linking to your account in accordance with instructions posted elsewhere on this Website. You may also access and correct your personal information and privacy preferences by writing us at the address or email address first listed above. Please include your name, address, and/or E-mail address, and any other information pertinent to your request, when you contact us.
 

We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on this Website. In addition, it may be impossible to completely delete your information without some residual information because of backups.

6. User Choices on Collection and Use of Information.

We may, from time-to-time, send you E-mail regarding our products and services.  If you do not want to receive E-mail from us, either you should not opt into having E-mail sent to you, or you may unsubscribe from any such E-mails, or at any time you can easily edit your account information to no longer receive such E-mails.
 

You also have choices with respect to cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Website and our services may not work properly in your case.

7. Security of Information.

At our Website you can be assured that your Personally Identifiable Information is secure, consistent with recognized industry standards. The importance of security for all Personally Identifiable Information associated with our users is of utmost concern to us. Your Personally Identifiable Information is protected in several ways. Access by you to your Personally Identifiable Information is available through a unique customer ID that is either issued to you or selected by you, and a password that is selected by you. We recommend that you do not divulge your password to anyone. Further, all transmissions that include Personally Identifiable Information are encrypted in transit using industry standard Secure Socket Layer (SSL) encryption.
 

When you enter Personally Identifiable Information, such as credit card or debit card and billing information, on applicable sections of our Website, the information will be encrypted or encoded before it is sent over the Internet. In addition, such Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We truncate, encrypt and/or tokenize credit card or debit card numbers, thereby prevent unauthorized parties from viewing such information when it is transmitted to us or stored on our servers.
 

Additionally, in order to most efficiently serve you, credit card and debit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with while in transit by a third party.

8. Cookies.

When you use our Website we may store cookies on your computer in order to facilitate and customize your use of our Website. A cookie is a small data text file, which a website stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to us. For example, we may use cookies to understand which web pages are visited, how often they are visited, to remember you when you return to the Website, to help maintain a secure Website, or to generally make the Website function or more user-friendly.
 

We may use an outside ad-serving company to display banner advertisements on our Website. As part of their service, they will place a separate cookie on your computer. We will not provide any third party ad server with any of your Personally Identifiable Information or information about your purchases. We and our third party ad server will collect and use Non Personally Identifiable Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on our Website in the same manner as above, but we will not disclose any Personally Identifiable Information to them.

Most browsers are initially set up to accept cookies. Depending on your browser, you may decide to change the settings in your browser to refuse all cookies or even to notify you when a cookie is being sent. However, if you decide to refuse all cookies from this Website, please be aware that some Website features or some of Entelliment LLC services may be unavailable or may not function properly.

9. Privacy Policies of Third Party Sites.

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through our Website have their own privacy policies and data collection, use and disclosure practices. Please consult each website's privacy policy. We are not responsible for the policies or practices of third parties. Additionally, other companies which place advertising on our Website may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.

10. Miscellaneous Privacy Issues.

You must be at least 18 years old to have our permission to use this Website. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.
 

You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, E-mail address, etc.) in any public areas on this Website, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. If you do not want this information to be viewed by third parties, you are advised not to make any submissions.

11. Changes to this Privacy Policy.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, issuing an E-mail to the E-mail address listed by registered users and by posting the revised Privacy Policy on this page. Each version of this Privacy Policy will be identified by its effective date found at the top of this document. You acknowledge and agree that it is your responsibility to maintain a valid E-mail address as a registered user, review this Website and this Privacy Policy periodically and to be aware of any modifications. Your continued use of the Website after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.